As a professional dealing with Software Quality, it is important to take an wholesome view of software development and operations towards quality. In this blog, I’ll delve into the software security operations and quality.
We need to be mindful of the processes and methodologies involved with various software pillars. Security is a very important pillar consideration the number of security attacks on organisations. You might have read about the ransomware attack on Boeing last week.
While it is important to do consider the security operations and quality, it is equally important to look at the work life of the security operations professionals. A recent survey of 900 security professionals including the C-suite reports the key problems in security operations.
One of the major challenges is the manual and repetitive tasks involved in security analysis. This leads to significant burnout. Eventually employees quit and organisations scramble to find replacements which are very difficult to find.
The following are the key findings from the report:
- 63% of the practitioners experience some sort of burnout
- Spending time in the manual work is the most frustrating part of the job
- Security practitioners are learning to code along with learning to use no-code applications
- 55% say they are likely to switch jobs next year
- 93% of the respondents believe automation would improve their work-life balance
- 50% say security teams are understaffed
- 81% say workloads have increased last year
- 37% believe there’s too much data but not enough information
- 34% say there are too many reporting requirements
- 42% say there’s lack of time
- 39% say there’s lack of budget
- 39% say there’s lack of effective tools
- 49% say there’s too many consoles/tools to investigate incidents
- 47% say security software and management are highly priced
- 45% say there’s lack of unified query language to query data across monitoring systems
- 44% says there’s poor integration of security tools
- 49% believe paying more will help retaining them, 42% believe modern tools with advanced capabilities will do the trick, and 40% opined hiring more people will help
As you can see, there are a variety of things that need be addressed, but automation using modern tools and techniques and increasing the number of people would reduce burnout and increase employee satisfaction a lot. It is important to provide them from a software testing and quality standpoint for better results in these days of cyberattacks and increased attrition.
Feel free to setup a chat with me to discuss more about software security considerations for your organisation.